TY - THES U1 - Master Thesis A1 - van Kampen, Jakob T1 - From Plan to Reality: Applications of the European eGovernment Action Plan 2016-2020 on the National and Institutional Level - a Comparison between Germany, the United Kingdom and Estonia N2 - Since the development of eGovernment systems is gaining worldwide momentum, the European Union is constantly increasing its efforts to induce the development of eGovernment systems in its member states. The currently running strategy is the ’eGovernment Action Plan 2016-2020’, which understands itself as a catalyst for developments in the member states. Despite these ongoing efforts by the European Union regarding eGovernment, stud- ies are repeatedly revealing that the quality and acceptance by the citizens of dig- ital public services are varying heavily within the EU. Being based on the same political guidelines provided by the EU, the national strategies implemented the core principles to different degrees. These different implementation rates, analyzed for Germany, the United Kingdom and Estonia, supplement the holistic analysis of the eGovernment policies, applications and usage in each member state. This gets proven by the connection of this indicator with related studies in the field of eGov- ernment applications and usage within the European Union. The aim of this thesis is, on the one hand, to quantify differences in the implementa- tion of the ’eGovernment Action Plan 2016-2020’ into national policies in Germany, the UK and Estonia and, on the other hand, establish this indicator as a valuable asset for evaluating and monitoring the eGovernment efforts by the EU member states. KW - eGovernment KW - eGovernment Action Plan 2016-2020 KW - Policy Comparison KW - Deutschland KW - Großbritannien KW - Estland KW - Europäische Union KW - Germany KW - Great Britain KW - Estonia KW - European Union Y2 - 2018 U6 - https://nbn-resolving.org/urn:nbn:de:hbz:832-epub4-12579 UN - https://nbn-resolving.org/urn:nbn:de:hbz:832-epub4-12579 SP - 83 S1 - 83 ER -