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As a customer, it can be frustrating to face an empty shelf in a store. The market does not always realize that a product has been out of stock for a while, as the item is still listed as in stock in the inventory management system. To address this issue, a camera should be used to check for Out-of-Stock (OOS) situations.
This master thesis evaluates different model configurations of Artificial Neural Networks (ANNs) to determine which one best detects OOS situations in the market using images. To create a dataset, 2,712 photos were taken in six stores. The photos clearly show whether there is a gap on the shelf or if the product is in stock. Based on the pre-trained VGG16 model from Keras, two fully connected layers were implemented, with 36 different ANNs differing in the optimization method and activation function pairings. In total, 216 models were generated in this thesis to investigate the effects of three different optimization methods combined with twelve different activation function pairings. An almost balanced ratio of OOS and in-stock data was used to generate these models.
The evaluation of the generated OOS models shows that the FTRL optimization method achieved the least favorable results and is therefore not suitable for this application. Model configurations using the Adam or SGD optimization methods achieve much better results. Of the top six model configurations, five use the Adam optimization method and one uses SGD. They all achieved an accuracy of at least 93% and were able to predict the Recall for the OOS class with at least 91%.
As the data ratio between OOS and in-stock data did not correspond to reality in the previously generated models, the in-stock images were augmented. Including the augmented images, new OOS models were generated for the top six model configurations. The results of these OOS models show no convergences. This suggests that more epochs in the training phase lead to better results. However, the results of the OOS model using the Adam optimization method and the Sigmoid and ReLU activation functions stand out positively. It achieved the best result with an accuracy of 97.91% and a Recall of the OOS class of 87.82%.
Overall, several OOS models have the potential to increase both market sales and customer satisfaction. In a future study, the OOS models should be installed in the market to evaluate their performance under real conditions. The resulting insights can be used for continuous optimization of the model.