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The 16th Annual Meeting of the Sponsoring Group Reinsurance [Förderkreis Rückversicherung] was held 16 June 2023 in Niederkassel, near Cologne. Some 90 representatives of the (re)insurance companies involved in the Sponsoring Group
took part in the meeting, along with guests. Offered for the ninth time as part of the Annual Meeting, the Researchers’ Corner gave the six academic researchers at the Cologne Research Centre for Reinsurance an opportunity to deliver a presentation on the research project in which each is involved in 2023. Over the course of three sessions, the most important results of the scientific studies by the Cologne Research Centre for Reinsurance were presented and discussed.
The heterogeneity of the topics presented reflects the dovetailing of Cologne Research Centre with reinsurance practice.
Catastrophe insurance without premium payment – The concept of contigent liability in Switzerland
(2023)
No later than with the heavy rainfalls of 2021, discussions in Germany have resumed around the introduction of compulsory insurance for natural hazards. Natural hazards exhibit a high potential for loss, and insurance is a building block with which to bolster resilience. In practice, there are already a host of functioning solution concepts to provide cover for natural hazards, including insurance pools and state guarantees. All of the concepts, however, are predicated on payment of an ongoing insurance premium.
In its Renewables 2022 Report, the International Energy Agency (IEA) projects that the share of renewable energies in the global energy mix will increase from 22.8% in 2015 to 38.1% in 2027. This trend goes hand-in-hand with increasing construction of plants for the generation of renewable energies, leading to increased demand for (re)insurance. Comparable to the development of traditional energy sources, the hedging of current risks is a key element in the further development of renewable energies. According to projections by the IEA, by 2027 most of the energy from renewable sources will be generated using photovoltaics or solar as well as onshore and offshore wind.
The prolonged US-China trade tension, initiated in 2017, has led to significant consequences, impacting global supply chains and causing economic tension between the two largest economies. Particularly affecting the automotive sector, the trade war has influenced motor insurance premiums in China, contributing to a declining trend in non-life insurance growth rates from 2017 to 2021. However, a positive outlook is projected for 2023-2026, indicating potential recovery opportunities. The trade war's short-term impacts on the Chinese motor insurance market include increased costs, low premium growth, and economic challenges. In the long term, transformative changes, including market diversification, innovative products, data-driven pricing, and technology-enabled risk prevention, are expected to shape a dynamic and competitive motor insurance landscape in China, offering growth potential despite initial challenges.
Abstract
Even though researchers are increasingly acknowledging the dark side of customer participation (i.e., behavioral customer engagement), particularly in professional services with high cognitive demands that cause customer participation stress (i.e., negative psychological state resulting from the customer's overextension by required customer participation efforts), insights on how firms can effectively mitigate customer participation stress remains limited. Building on transactional stress theory, we investigate whether customers can effectively cope with the expected cognitive demands of professional services. Moreover, by introducing an adapted coping construct (i.e., coping support), we examine whether employees can provide coping support to help decrease customer participation stress. The findings of a time‐lagged field study with customers of a large German bank (N = 117) suggest that customer coping before the encounter cannot mitigate the effect of anticipated cognitive demands on customer participation stress. Instead, the results of both the field study and a follow‐up experimental study (N = 218) show that a certain set of employee coping support during service encounters is crucial. While focusing on action coping support is not ideal in situations with high cognitive demands, firms should advise their professional service employees to offer emotional coping support to attenuate the unfavorable effect of cognitive demands on customer participation stress.
The challenges facing the reinsurance industry remain considerable. For the reinsurance sector, 2022 was marked not only by the ongoing coronavirus pandemic and claims due to natural disasters but also by the war in Ukraine, the energy crisis and inflation.
The Cologne Research Centre for Reinsurance analyses the latest developments in the reinsurance market and, where appropriate, monitors these through research projects. In the process, the Research Centre for Reinsurance links its research activities with practices in the reinsurance sector. Hereby, and facilitated through organisation of the annual Cologne Reinsurance Symposium and the Annual Meeting of the Sponsoring Group Reinsurance [Förderkreis Rückversicherung], a bi-directional transfer of knowledge between theory and practice is pursued. Unfortunately the Cologne Reinsurance Symposium for 2022 had to be cancelled due to COVID-19.
The content of these two scientific events, as well as the completed research projects, are incorporated into scholarship and instruction at the Institute of Insurance Studies, rounding out practice-oriented training in the field of reinsurance.
There are eight researchers and four professors currently on the staff of the Cologne Research Centre for Reinsurance. Thereby, all material and personnel costs are fully financed by third-party funds provided by the Sponsoring Group Reinsurance. This funding helped facilitate the doctorate of Mr Frank Cremer, among other things.
At the 14th Annual Meeting of the Sponsoring Group Reinsurance held in 2021, the decision was taken to continue to provide financial support to the non-profit organisation ‘Hilfe für Guinea e.V.’ Through its annual donation to this project, the Cologne Research Centre for Reinsurance fulfils the criterion of ‘social commitment’ required of an official research focus. The donation will benefit the La Lumière Scolaire project. This project finances the construction and operation of schools for the children of disabled and homeless people in Guinea.
The Cologne Research Centre for Reinsurance is accredited as an official research focus of the Cologne University of Applied Sciences.
Due to their unpredictable nature and sweeping impacts make cyber risks, including cyber warfare and state-sponsored cyber-attacks, present a considerable challenge to many areas of our daily lives. In today’s connected world, the threat of cyber risk is omnipresent. Cyber warfare and state-sponsored cyber-attacks are of particular concern, as they are initiated or supported by governments or state actors. Often, the purpose of such attacks is to compromise critical infrastructure, government systems, businesses, or citizens’ privacy. The impacts can be devastating. They range from financial losses for businesses to theft of intellectual property, disruptions of public order and threats to national security.
Learning more about the ways in which market participants in the reinsurance market interact based on the logic of a game requires a realisation that the main research that exists is in the mathematical/actuarial direction in which mathematicians deal with ‘optimal reinsurance contracts’. In this connection, negotiations between cedants and reinsurers are viewed in different ways, but always as a strategic game.
Lihong Wang reported on the rapid expansion of Chinese Online Insurance. With the ongoing lifestyle and demographic changes, online insurance is becoming one of China's key distributional and operational business models. More than 140 Chinese insurance companies had launched an online business by 2021, with a total premium of 298 billion Yuan (US$45 billion) or 6% of the industry total. Over 7741 enterprises are registered and involved in online insurance. Despite ongoing pandemic issues and lockdowns, online insurance became the accelerators for premium growth in China, especially in the life and health insurance sectors. While the opportunities are enormous, online insurers are facing a number of challenges, such as tightening regulations, a shortage of competent advisors, rising fraud and global recessions. With over 900 million mobile users in China and a population that is ageing and witnessing a reduction in fertility, online insurance will keep growing.